Refund Policy

Professional services

Fees for advisory, accounting, legal and technology services are set out in your engagement letter or proposal. Refunds, cancellation and any fees for work already performed are handled under the terms of that engagement letter.

If you are unhappy with any part of our work, contact us first. We will review your concern and work with you to resolve it.

Software subscriptions

Subscriptions to EFS software, such as EFS Money Manager, can be cancelled at any time and remain active until the end of the paid period. Refund terms for each product are set out in its subscription terms.

Consumer rights

If you buy as a consumer, nothing in this policy affects your statutory rights, including any right to cancel under the Consumer Contracts Regulations 2013.

How to request a refund

Email everyfinancialsolution@gmail.com with your name, the service or product concerned and the reason for your request.